Thrive! Scheduling & Payment Policies

CANCELLATIONS

• A 24-hour advanced notice is required for the cancellation of a scheduled session. An email or phone call to Thrive! is an appropriate notification method.

• If a 24-hour notice is not provided, the client will be charged a "No Show" fee.  The charge of the "No Show" fee is the cost of a 1 hour session.  

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REFUNDS

• Refunds are not available for cancelled sessions. 

• A cancelled session will be applied as a 1 hour credit to your account. 

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PAYMENTS

• All payments are due prior to the scheduling of a session. 

• Payments are only accepted in the Thrive! Store.

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SCHEDULING

• An Early Learner's Assessment is required for all clients of Thrive!.

• No sessions may be scheduled and/or purchased prior to the Early Learner's Assessment.

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INCLEMENT WEATHER

• Thrive! will follow the Loudoun County Public School's (LCPS) schedule. 

• If there is a school delay scheduled during your session, Thrive! will postpone the session and credit the 1 hour session to your account.

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HOLIDAYS/VACATIONS

• Thrive! is CLOSED for all Federal holidays.

• Thrive! is CLOSED during Loudoun County Public School's Spring and Winter Breaks.